The terms, policies, and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Harmony Ink Press” or "Site"). The Conditions supplement any terms posted by Harmony Ink Press as related to specific services, content, or materials. Harmony Ink Press reserves the right to update or modify the Conditions without advance notice by posting a revised Terms and Guidelines listing to this site. Your use and/or placement of any order indicates your acceptance of these Conditions. Harmony Ink Press may at its discretion deny service to you at any time in the event you do not adhere to the Conditions.
ORDER FULFILLMENT/PRODUCT DELIVERY
All orders containing eBook or audiobook files are delivered immediately upon purchase and can be downloaded from your account on this site. All paperback orders are processed within one (1) business day of placement. If a product is purchased before the release date, the product will be delivered or shipped on the release date. For questions regarding the delivery of an order or for assistance in accessing an order, please e-mail firstname.lastname@example.org.
RETURN/NO REFUND POLICY
You acknowledge that Harmony Ink Press will not provide refunds. Harmony Ink Press will replace damaged content with either an undamaged file of the work or a work of equal value. You must request replacement of damaged files within seventy-two (72) hours of purchase. Requests must be made via the customer service e-mail email@example.com.
Copyright on this site, encompassing all materials included in it, is owned by or licensed to Harmony Ink Press and its parent, Dreamspinner Press, and all rights are reserved. You must abide by all copyright notices and restrictions contained on the site.
Harmony Ink Press is an imprint of Dreamspinner Press.